Privacy Policy and Terms & Conditions

1. Terms and Conditions

These Terms of Use define how the website www.tsalparas.gr (hereinafter referred to as "the Service") is used.
The Service is provided by the company “TSALPARAS IOANNIS & Co. L.P., Insurance Agency Services” (hereinafter referred to as "the Company"), which takes the privacy of users very seriously and is fully committed to complying with applicable law, including Regulation (EU) 2016/679 — the General Data Protection Regulation (GDPR).

This document (“Privacy Policy”) provides information about how the Company processes personal data collected through this website (“the Website”) and serves as a privacy notice to data subjects, in accordance with Article 13 of the GDPR.
Specific privacy notices may also appear in individual sections of the Website where personal data is collected, supplementing this general Privacy Policy.

2. Data Controller and Data Protection Officer (DPO)

The Data Controller is Ioannis Tsalparas (“Data Controller”).
You may contact the Data Protection Officer (DPO) at the following email address: giannis.tsalparas@tsalparas.gr

3. Data We Process

The following categories of data may be processed:
- Ordinary personal data that you provide while using the functions of the Website, including browser data and requests made through the services offered on the Website.
- Data collected through cookies, as described in the Cookie Policy.

4. Why and How We Process Your Personal Data

With your consent, the Company may process your personal data to:
- Enable you to use the available services and functionalities of the Website.
- Optimize its performance and user experience.
- Collect statistical information regarding its use.
- Manage inquiries and messages received through the Website.
- Handle registration for restricted or members-only areas or initiatives available on the Website, in accordance with Article 6(1)(a) of the GDPR.

The Company may also process your personal data to comply with legal obligations arising from national or EU legislation. The legal basis for such processing is Article 6(1)(c) of the GDPR.

Additionally, with your explicit and optional consent, your personal data may be used for marketing or communication purposes, such as sending promotional materials or commercial communications regarding the Company’s services via traditional or automated means (e.g. mail, phone, email, SMS, mobile applications, or social media accounts such as Facebook, LinkedIn, or Twitter).
The legal basis for this processing is Article 6(1)(a) of the GDPR.

Personal data of users who wish to be included in the Company’s business and professional database will be processed (including, but not limited to, collection, recording, organization, and storage) for the purpose of providing the service and promoting the Company’s products and services, in compliance with data protection laws.
Use of the service implies the user’s consent for their data to be processed within the scope of this purpose.

Finally, the Company may process personal or sensitive data to protect its legal rights in judicial proceedings.
All data is processed using automated and electronic tools designed to ensure full security and confidentiality.

5. Mandatory and Optional Data Processing

Forms on this Website may require you to provide personal data marked with an asterisk [*], which are essential for processing your messages or requests.
If you choose not to provide such data, the Company may not be able to respond to your inquiry.

Some forms may also request optional personal data; failure to provide such information will not affect the processing of your requests.

6. Browsing Data

When you simply visit the Website (without submitting any message or form), data processing is limited to browsing data — information that must be transmitted to the Website for it to operate properly.
This includes IP addresses, domain names of computers used, and other parameters related to your operating system and communication protocols.

The Company collects such data (e.g., number of visits, time spent on the site) for statistical purposes, in anonymous form, to monitor the Website’s operation and improve performance.
This data is not collected to identify users, although it could theoretically be used for that purpose through combination with other data held by third parties.
Browsing data is usually deleted after processing in anonymous form, but may be retained to identify possible cyber offenses against or through the Website.
Except for such cases and as specified in the Cookie Policy, browsing data is stored only temporarily and in accordance with legal requirements.

7. Links to Other Websites

This Privacy Policy applies solely to the Website specified above.
Although the Website may contain links to third-party websites, the Company does not control and is not responsible for any cookies, tracking technologies, content, or data processing activities on those websites.

Links are provided solely for the convenience of users and do not imply endorsement of such sites.
When you follow these links, you leave the Company’s website, and the Company has no control over external content or data practices.
Therefore, the Company expressly disclaims all responsibility for the content, privacy practices, or any financial or other damages that may result from visiting third-party websites.
Users are encouraged to act with caution and review the privacy policies of any external sites they visit.

8. Data Storage and Retention Period

In accordance with Article 5(1)(c) of the GDPR, the Company’s systems and software are designed to minimize the use of personal data and identification details.
Data is processed only to the extent necessary to achieve the purposes stated in this Policy and is retained only for as long as necessary for those purposes.
The duration of data storage is determined in accordance with legal requirements, data minimization principles, and rational file management.

9. How We Ensure the Security and Quality of Your Data

The Company is committed to safeguarding your personal data and complying with security measures required by law to prevent data loss, unlawful use, or unauthorized access — with specific reference to Articles 25–32 of the GDPR.
We use advanced technologies and security procedures to protect users’ data.
For example, personal data is stored on secure servers located in facilities with controlled and restricted access.
You can help us keep your data accurate and up to date by informing us of any changes to your contact details, qualifications, or other relevant information.

10. Persons with Access to the Data

The following categories of personnel are authorized to process users’ data:
technical and administrative staff, IT personnel, product managers, and other employees whose duties require them to handle such data.

Data may also be disclosed to third parties:

i) to institutions, authorities, and public bodies for institutional purposes;

ii) to professionals, independent consultants — whether working individually or collectively — and to other third parties and service providers that supply the Company with commercial, professional, or technical services necessary for the operation of the Website (e.g., IT and Cloud Computing services) for the purposes described above and to support the Company in delivering the requested services;

iii) to third parties in cases of mergers, acquisitions, transfers of business units, audits, or other extraordinary operations.

The recipients listed above receive only the data necessary for their respective functions and process such data exclusively for the purposes stated herein, in compliance with data protection laws.

Data may also be disclosed to other lawful recipients as required by applicable legislation.

Except as outlined above, Data will not be shared with third parties, whether natural or legal persons, who are not engaged in commercial, professional, or technical activities on behalf of the Data Controller, and it will not be disseminated.

The parties receiving the Data will act as Data Controllers, Data Processors, or persons authorized to process personal data, as appropriate, solely for the purposes mentioned above and in compliance with applicable data protection law.

Regarding the transfer of data outside the European Union — including to countries whose legal systems do not guarantee the same level of personal data protection as EU law — the Data Controller ensures that such transfers will always occur in accordance with the methods permitted under the GDPR, such as:

based on the user’s consent,
on Standard Contractual Clauses approved by the European Commission,
by selecting recipients participating in international frameworks for free data flow (e.g., the EU–US Privacy Shield), or
to countries considered adequate by the European Commission in terms of data protection.

11. Service Features

Through the service, users are able to:

a) search the Company’s database for a business or professional individual using keywords such as the business name, professional’s name, activity type, or address by entering the region or area of interest;

b) locate the business or professional’s registered office on the map provided on the Website, view directions, and identify nearby points of interest.

12. User Convenience and Popular Categories

To facilitate user navigation, the homepage includes the most popular categories of businesses and professionals.

By selecting one of these categories and specifying a location of interest, users can quickly access the information they seek.

13. Permitted Use of Content

The service provided on this Website, as well as all published content (including maps, photos, or videos), is intended solely for personal and non-commercial use.

Any commercial use of the Website is strictly prohibited.

14. User Responsibilities

Users are responsible for their own access to the Website and must use it for lawful purposes, in accordance with good practices and applicable law.

It is expressly prohibited for users to employ technical means to gain access to the Website’s database.

For example, it is forbidden to use software that automatically extracts data for personal or professional purposes.

15. Intellectual Property

This Website is the property of the Company.

All content and services (including, but not limited to, data, databases, software, photos, videos, information, logos, and trademarks) are protected by intellectual property and trademark laws and are intended for strictly personal use.

Their display on the Website does not imply any transfer or licensing of rights.

Any reproduction, presentation, modification, publication, distribution, or adaptation of the Website’s service or content — in whole or in part — is prohibited, whether the content belongs to the Company or to third parties.

Furthermore, modification or removal of copyright notices, trademarks, or photos appearing on the Website or related maps is not permitted.

In particular, regarding photos of Greek regions submitted by users:

By accepting these Terms of Use, users grant www.tsalparas.gr a non-exclusive license to display their photos on the Website.

Users submitting photos declare that they are either the rightful owners of the photos or have obtained the consent of the legal owner for their publication and that no copyright has been infringed.

The Company bears no responsibility for any infringement of intellectual property rights concerning such photos — liability lies solely with the user who submitted them.

16. Limitation of Liability

The content and services of the Website are provided “as is.”

The Company does not guarantee the availability, completeness, or accuracy of the information provided.

Navigation features such as route planning between addresses or points of interest are algorithmically generated and may not always represent the shortest or optimal route.

The Company is not responsible for user decisions based on information contained or available on the Website.

Each user is solely responsible for protecting their personal equipment and software against viruses.

17. Service Availability

The Company cannot guarantee that the service will be available at all times without interruption or error.

Due to technical circumstances beyond its control, interruptions may occur — especially in cases of internet unavailability or temporary maintenance of the Website.

Maintenance or updates are typically performed outside of normal business hours and announced in advance when possible.

Such temporary unavailability does not constitute a defect.

The Company is not liable for any form of damage suffered by users due to the use or unavailability of the service or information provided on this Website.

18. Your Rights

You may exercise at any time the rights granted to you under Articles 15–22 of the GDPR, including:

the right to confirm the existence of personal data concerning you;

to verify their content, origin, accuracy, and location (including transfers to third countries);

to request a copy, rectification, or, where applicable by law, restriction of processing or erasure;

and to object to direct communication or direct marketing activities (including limiting such communications to specific channels).

You may also withdraw your consent at any time and/or raise objections regarding specific data processing operations that you consider incorrect or unjustified in the context of your relationship with the Company.

Furthermore, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA).

You may contact the Data Controller and/or the Data Protection Officer (DPO) at the addresses listed above to submit any requests regarding the processing of your personal data, to exercise your lawful rights, and to obtain an updated list of entities having access to your data.

19. Contact Information

Users may contact the Company by phone at +30 6942 990 305 or by email at giannis.tsalparas@tsalparas.gr.

Through these communication channels, users may confirm their personal data held in the Company’s systems and request correction, modification, or deletion.

If a user wishes to be removed from the Company’s database, they must send a signed deletion statement to the above email address.

In the absence of such a signed statement, the Company reserves the right to retain the user’s data for the purpose of providing the service and sending promotional communications.

20. Use of Cookies and Analytical Tools

The Company (either directly or in cooperation with specialized third-party providers) collects information regarding the traffic and performance of this Website for statistical and functional purposes — for example, through the use of cookies, web beacons, and similar technologies.

During a user’s visit, the pages viewed (and the cookies they contain) may be stored on the user’s device.

Cookies are small text files that allow the server to recognize the user’s computer.

These cookies are stored solely to enable or facilitate communication via electronic networks or to provide a service explicitly requested by the user.

Users may adjust their browser settings to:

be notified when cookies are used on specific parts of the Website, or
block the acceptance of cookies altogether.

Please note that disabling cookies may limit or prevent access to certain Website features.

21. Modifications

The Company reserves the right to modify or supplement the service and these Terms of Use at any time.

Any changes will be posted on the Website www.tsalparas.gr.

22. Acceptance of Terms

Use of the service implies the unconditional acceptance of these Terms of Use by the user.

23. Governing Law and Jurisdiction

These Terms of Use are governed by Greek law.

Any dispute arising in relation to these terms shall fall under the exclusive jurisdiction of the courts of Thessaloniki, Greece.

Cookie Policy

Cookies are small text files sent and stored on the user’s computer, allowing websites such as www.tsalparas.gr to operate smoothly and without technical issues, remember user preferences, recognize frequent visitors, facilitate access, and collect data to improve content and functionality.

Cookies do not cause any damage to users’ computers or stored files.

They are used solely to provide information, process user requests, and enhance the browsing experience.

Upon leaving the site, cookies are automatically deleted.

Please note that cookies are essential for the proper and uninterrupted functioning of the website.

You can adjust your browser settings to:

notify you before accepting cookies, or
block cookies entirely.

However, if you choose to disable cookies, you may not be able to access certain services or features of the website.